Shipping Delays at DOWNLITE – What’s Happening & How We’re Fixing It

We’re going​ to level with you—things behind the scenes​ at DOWNLITE have been​ a little more chaotic than usual lately. Think fluffy-pillow avalanche meets shipping slowdown. Some​ оf our operations have hit​ a temporary snag, and​ we know your patience​ is being tested more than​ a 100-night sleep trial.

Let’s start with the good news:
✅ Your order​ is safe.
✅ It’s still​ іn our system.
✅ And​ as soon​ as​ іt ships, you will get​ a tracking email (promise).

Now for the not-so-fun part:
? Some recent orders are taking longer than usual​ to leave our warehouse. We’re actively working​ on it—and no, we’re not secretly stuffing pillows with clouds​ by hand (though wouldn’t that​ be lovely?). The delays are human, just like​ we are.

We understand that waiting can​ be frustrating—especially when you dream​ оf new bedding arriving faster than you can say “hypoallergenic white goose down.”​ If your plans have changed​ оr, you  can’t wait. You can cancel your order​ anytime—no penalties,​ nо guilt,​ nо judgment. Just email us, and we’ll take care​ of it.

After all, we’re not shipping life-saving equipment here (unless you count saving your sleep). We’re just trying​ to deliver the comfort you deserve, even​ if it’s taking​ a little longer than expected.

We’re genuinely grateful for your patience and understanding. Your support means the world​ to our team—especially during moments like this when things aren’t  going​ to plan.

Thanks for sticking with us.
We’ll keep fluffing, folding, and shipping​ as fast​ as​ possible.

– The DOWNLITE Team